Location is where the business happens.

Real-life architectures for mobility, logistics, government, automotive, field operations, finance, retail, insurance, travel, agriculture, and telecommunications.

01 · Logistics

A delivery promise customers can trust

Validate addresses, allocate stops, guide drivers, stream progress, and prove completion.

Fewer failed deliveries and a live, explainable ETA from checkout to doorstep.Explore the full solution blueprint
Reference journey
1

Normalize the destination and retain its Mappls Pin

2

Optimize stops against capacity and time windows

3

Navigate with live rerouting

4

Stream driver and order state

5

Capture geotagged proof and reconcile exceptions

Mappls building blocksSearch & PlacesRoutes & NavigationInTouch TelematicsCapture & FeedbackMeasure
First-attempt delivery rateCost per stopETA errorDistance per order
02 · Mobility

A pickup flow that survives the real world

Find entrances, match riders and drivers, route continuously, and resolve pickup ambiguity.

Shorter pickup times with fewer calls, cancellations, and unsafe rendezvous points.Explore the full solution blueprint
Reference journey
1

Bias search to the rider viewport

2

Confirm a precise pickup pin and landmark

3

Match with network-aware ETA

4

Track approach and reroute

5

Detect arrival and close the trip

Mappls building blocksMapsSearch & PlacesRoutes & NavigationInTouch TelematicsMeasure
Pickup ETACancellation rateDriver idle distancePickup support contacts
03 · Utilities

Dispatch the right technician, with the right proof

Turn outages or service requests into skill-aware, route-efficient field jobs.

Higher first-time-fix rates and auditable work from dispatch through customer sign-off.Explore the full solution blueprint
Reference journey
1

Geocode and classify the service location

2

Assign by skills, shift, inventory, and ETA

3

Guide the technician

4

Collect checklist, image, and signature proof

5

Analyze repeat faults spatially

Mappls building blocksWorkmateRoutes & NavigationCapture & FeedbackGIS & AnalyticsMeasure
First-time-fix rateJobs per shiftSLA complianceRepeat visit rate
04 · Energy

Restore the grid from alarm to verified service

Correlate network alarms, weather exposure, switching plans, field crews, and restoration evidence.

Faster, safer restoration with an explainable view of affected assets, customers, crews, and residual risk.Explore the full solution blueprint
Reference journey
1

Version the network and hazard context

2

Correlate alarms into bounded outage incidents

3

Approve a switching and crew plan

4

Guide crews and capture field evidence

5

Reconcile telemetry, customer impact, and restoration

Mappls building blocksGIS & AnalyticsInTouch TelematicsWorkmateRoutes & NavigationCapture & FeedbackMeasure
Customers restored per hourSAIDI contributionCrew travel timeRepeat outage rate
05 · Retail

Choose the next store with evidence

Combine catchments, demographics, competition, access, and existing performance.

Faster site screening and investment decisions grounded in a reusable spatial model.Explore the full solution blueprint
Reference journey
1

Publish candidate sites and performance data

2

Generate drive-time catchments

3

Join demand and competition signals

4

Score and compare candidates

5

Share an executive decision map

Mappls building blocksGIS & AnalyticsSearch & PlacesMapsMeasure
Forecast accuracyCannibalization riskTime to shortlistRevenue per catchment
06 · Financial services

Make address risk explainable

Standardize applications, verify presence, enrich geography, and route cases for review.

More straight-through approvals with a clear audit trail for ambiguous or high-risk addresses.Explore the full solution blueprint
Reference journey
1

Normalize the entered address

2

Compare declared and captured locations

3

Join serviceability and risk zones

4

Score confidence with reasons

5

Escalate only unresolved cases

Mappls building blocksSearch & PlacesCapture & FeedbackGIS & AnalyticsMeasure
Straight-through processingFalse-positive review rateVerification turnaroundFraud loss
07 · Insurance

Evidence-led claims from incident to settlement

Capture location and imagery, use governed vision triage, dispatch assessors, and understand catastrophe exposure.

Faster, more consistent claims decisions with tamper-aware spatial evidence.Explore the full solution blueprint
Reference journey
1

Record consented incident location

2

Capture guided photo evidence

3

Run model-locked vision triage with human review bands

4

Dispatch an assessor when needed

5

Overlay hazard and policy context

6

Preserve decision lineage and redaction

Mappls building blocksCapture & FeedbackAI & LocationWorkmateGIS & AnalyticsRoutes & NavigationMeasure
Settlement timeAssessor travelEvidence completenessLeakage rate
08 · Healthcare

Coordinate time-critical care without losing custody

Resolve facilities and entrances, dispatch suitable transport, track hand-offs, and preserve privacy-minimized care logistics evidence.

Shorter transfer and specimen journeys with fewer missed hand-offs and a complete chain of operational custody.Explore the full solution blueprint
Reference journey
1

Resolve the correct facility, campus, and entrance

2

Select an eligible vehicle and bounded route

3

Track custody and freshness through every hand-off

4

Escalate delay or temperature exceptions

5

Reconcile arrival, acceptance, and retained evidence

Mappls building blocksSearch & PlacesRoutes & NavigationInTouch TelematicsCapture & FeedbackGIS & AnalyticsMeasure
Door-to-door transfer timeOn-time specimen deliveryCustody exceptionsPrivacy incidents
09 · Public safety

Route coordinated response under pressure

Resolve caller location, find capable resources, route around incidents, and maintain a common picture.

Reduced time to scene and safer decisions across dispatch, responders, and command.Explore the full solution blueprint
Reference journey
1

Resolve location from address, pin, or device

2

Find eligible nearby responders

3

Route with vehicle constraints

4

Track units and changing hazards

5

Replay the incident for review

Mappls building blocksSearch & PlacesRoutes & NavigationInTouch TelematicsGIS & AnalyticsMeasure
Call-to-dispatch timeArrival timeUnit utilizationCoverage gaps
10 · Government

A living operations map for the city

Unify assets, incidents, crews, citizen feedback, and long-term spatial analysis.

One governed view from daily operations to infrastructure investment planning.Explore the full solution blueprint
Reference journey
1

Catalog authoritative layers

2

Ingest live assets and citizen reports

3

Dispatch and monitor work

4

Publish role-specific dashboards

5

Analyze hotspots and service equity

Mappls building blocksGIS & AnalyticsWorkmateInTouch TelematicsMapsMeasure
Resolution timeAsset downtimeRepeat incidentsWard-level service equity
11 · Automotive

Navigation built for intermittent connectivity

Ship an activated, updateable in-vehicle navigation lifecycle with online enhancement.

Reliable guidance across coverage gaps without giving up traffic, search freshness, or safety.Explore the full solution blueprint
Reference journey
1

Activate the head unit

2

Install compatible signed regional data

3

Plan and guide offline

4

Blend online traffic and search when available

5

Stage atomic map and runtime updates

Mappls building blocksOffline & AutomotiveRoutes & NavigationSearch & PlacesInTouch TelematicsMeasure
Route success offlineGuidance crash-free rateUpdate adoptionSearch success
12 · Aviation

Run a safe, punctual airport turnaround

Coordinate stands, service vehicles, restricted zones, inspections, and turnaround milestones on one governed operating picture.

More predictable departures with safer vehicle movement and attributable hand-offs across airport and airline teams.Explore the full solution blueprint
Reference journey
1

Publish the approved airside network and restricted zones

2

Create one versioned turnaround plan

3

Track eligible vehicles and milestone hand-offs

4

Capture inspection and exception evidence

5

Reconcile departure readiness across authorities

Mappls building blocksGIS & AnalyticsInTouch TelematicsWorkmateMapsCapture & FeedbackMeasure
On-time departureTurnaround milestone varianceAirside safety exceptionsGround-equipment utilization
13 · Travel

Turn inspiration into an itinerary

Help travelers discover, sequence, visualize, and open rich place experiences.

More confident trip planning and higher conversion from discovery to booking.Explore the full solution blueprint
Reference journey
1

Discover places by theme and proximity

2

Build a time-aware itinerary

3

Visualize routes and neighborhoods

4

Embed 3D or RealView context

5

Hand off to navigation

Mappls building blocksSearch & PlacesMapsApp Widgets & Deep LinksRoutes & NavigationMeasure
Save-to-book rateItinerary completionSearch refinementNavigation hand-offs
14 · Agriculture

Coordinate field operations across every plot

Map parcels, schedule crews, track equipment, and compare observations over time.

Less travel and better traceability for inspection, inputs, harvest, and compliance.Explore the full solution blueprint
Reference journey
1

Publish parcel boundaries

2

Create seasonal field tasks

3

Optimize crews and equipment

4

Capture geotagged observations

5

Analyze yield and issue patterns

Mappls building blocksGIS & AnalyticsWorkmateInTouch TelematicsCapture & FeedbackMeasure
Area serviced per dayInput varianceEquipment utilizationIssue recurrence
15 · Mining

Move material safely across a changing mine

Version haul roads and exclusion zones, dispatch compatible equipment, track cycles, and reconcile safety and production evidence.

Higher productive haulage with fewer route conflicts, stale-map movements, and unexplained cycle losses.Explore the full solution blueprint
Reference journey
1

Publish the approved pit, road, and exclusion-zone version

2

Assign compatible equipment and operators

3

Guide and observe offline-capable haul cycles

4

Stop and review safety or geofence exceptions

5

Reconcile tonnes, cycles, maintenance, and shift closure

Mappls building blocksGIS & AnalyticsInTouch TelematicsWorkmateOffline & AutomotiveCapture & FeedbackMeasure
Tonnes per operating hourCycle-time varianceGeofence exceptionsUnplanned equipment idle time
16 · Telecommunications

Operate the network from tower to doorstep

Link network assets, alarms, field teams, and customer impact spatially.

Faster restoration with better prioritization and fewer repeat dispatches.Explore the full solution blueprint
Reference journey
1

Model towers, links, cabinets, and service areas

2

Correlate alarms with impacted customers

3

Create skill-aware repair tasks

4

Navigate and capture repair proof

5

Analyze chronic failure clusters

Mappls building blocksGIS & AnalyticsWorkmateRoutes & NavigationCapture & FeedbackMeasure
Mean time to repairCustomers restored per actionTruck rollsRepeat alarm rate